Account Documentation Series:
Opening Deposit Accounts Online: Rules, Risks & Best Practices

Wednesday, March 22, 2017

12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Electronic banking continues to evolve, and financial institutions must work hard to keep pace with technology, regulatory requirements, and cyber security challenges. Recent surveys indicate that 51% of U.S. adults use an online banking application. This fast-paced session will cover the required disclosures for opening deposit accounts, E-SIGN compliance, due diligence for CIP under the Bank Secrecy Act, and best practices for opening deposit accounts online. This session will include a review of the six-step process for consumer consent and common challenges with deposit account opening procedures.

Continuing Education: Attendance verification for CE credits upon request


  • Which deposit regulations are related to E-SIGN and have specific compliance provisions?
  • Common questions for E-SIGN
  • Six-step consumer consent process
    • Availability of paper delivery or paper copies
    • Consent choices
    • Consumer actions
    • Hardware and software requirements
    • Affirmative consent
    • After-consent disclosure
  • Basic steps for E-SIGN implementation
    • Getting started and CIP due diligence
    • Identify pain points
    • Vendor selection considerations
  • Assessing the risk – current expectations from the FFIEC for cyber security risk assessment

    • Current exam procedures and resources for online banking
    • E-SIGN checklist and answers to common questions
    • Social media policy template
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key


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This informative session will address e-banking compliance and will benefit compliance officers, risk managers, operations managers, business development managers, and others responsible for managing online banking, E-SIGN compliance, e-statements, and e-disclosures.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual financial institution’s use only.