Jordan Morell is the Associate Director of Education Services with UMACHA. He has over nine years’ experience in the financial industry, with a background in ACH investigation and training. Before joining UMACHA, he provided education at a large financial institution on sales, service, AAP exam preparation, and account conversion during mergers. At UMACHA, Jordan’s primary role is educating members on all aspects of the NACHA Operating Rules & Guidelines and other electronic-payment-related regulations and procedures. As the Associate Director of Education, Jordan is a frequent speaker for national and state organizations. He obtained an AAP in 2011 and an NCP in 2015.